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DCC Cloud

Donation Management

Available now

The donation engine behind each charity — online and offline giving, recurring gifts, receipting, and the yearly tax-deduction submission, with the donor record kept whole underneath.

The lifecycle it covers

GiveConfirmReceiptTax deductionReport

Donor self-service

  • Give with or without an account, from the charity's own site
  • Individual, corporate and anonymous donors — each captured correctly
  • Per-charity minimum amount and donation purposes
  • Singpass / MyInfo pre-fill, so there is less to type
  • Give on behalf of someone else — the receipt goes to them, the payer is still tracked
  • Clear success, pending and failure states after payment

Recurring giving

  • Monthly gifts authorised by eGIRO / direct-debit mandate
  • Scheduled debits run automatically on the charity's cycle
  • Donors pause, change or cancel their own recurring gift
  • Failed debits and expiring mandates are caught and chased
  • One consolidated annual tax receipt instead of twelve

Back-office donation management

  • Record offline gifts — cheque, cash, bank transfer
  • Donor lookup-or-create, so duplicates don't pile up
  • Separate payment status and collection status, confirmed independently
  • Payment attempts tracked against every donation
  • Advanced search and CSV export
  • Void and re-create a donation without losing the audit trail
  • Large donations routed for review before receipting

Receipts & tax deduction

  • Tax-deductible and non-deductible receipts, each on its own numbering series
  • Receipt eligibility decided by rule, not by hand
  • Configurable receipt template and output format
  • Automatic issue on collection, or manual issue when you need it
  • Yearly submission to IRAS, including re-submission after a void

Fundraising & pledges

  • Fundraising campaigns with a cause, beneficiary, target and dates
  • Campaign creation goes through the charity's own approval hierarchy
  • Donations roll up to the campaign automatically
  • Pledges tracked from promise through to fulfilment

Payments & accounting

  • Airwallex gateway — cards, wallets, PayNow, direct debit
  • One-time giving with no registration, and real-time confirmation
  • Xero export, so finance is not re-keying receipts

Reporting

  • Dashboards on donations and donor types, routed by role
  • Recurring-donation performance reports
  • Donors see their own giving history once signed in

Find a charity that runs on DCC Cloud

Open the directory, pick a charity, and continue on its own portal.

Charity directory
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