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DCC Cloud
Donation Management
Available now
The donation engine behind each charity — online and offline giving, recurring gifts, receipting, and the yearly tax-deduction submission, with the donor record kept whole underneath.
The lifecycle it covers
GiveConfirmReceiptTax deductionReport
Donor self-service
- Give with or without an account, from the charity's own site
- Individual, corporate and anonymous donors — each captured correctly
- Per-charity minimum amount and donation purposes
- Singpass / MyInfo pre-fill, so there is less to type
- Give on behalf of someone else — the receipt goes to them, the payer is still tracked
- Clear success, pending and failure states after payment
Recurring giving
- Monthly gifts authorised by eGIRO / direct-debit mandate
- Scheduled debits run automatically on the charity's cycle
- Donors pause, change or cancel their own recurring gift
- Failed debits and expiring mandates are caught and chased
- One consolidated annual tax receipt instead of twelve
Back-office donation management
- Record offline gifts — cheque, cash, bank transfer
- Donor lookup-or-create, so duplicates don't pile up
- Separate payment status and collection status, confirmed independently
- Payment attempts tracked against every donation
- Advanced search and CSV export
- Void and re-create a donation without losing the audit trail
- Large donations routed for review before receipting
Receipts & tax deduction
- Tax-deductible and non-deductible receipts, each on its own numbering series
- Receipt eligibility decided by rule, not by hand
- Configurable receipt template and output format
- Automatic issue on collection, or manual issue when you need it
- Yearly submission to IRAS, including re-submission after a void
Fundraising & pledges
- Fundraising campaigns with a cause, beneficiary, target and dates
- Campaign creation goes through the charity's own approval hierarchy
- Donations roll up to the campaign automatically
- Pledges tracked from promise through to fulfilment
Payments & accounting
- Airwallex gateway — cards, wallets, PayNow, direct debit
- One-time giving with no registration, and real-time confirmation
- Xero export, so finance is not re-keying receipts
Reporting
- Dashboards on donations and donor types, routed by role
- Recurring-donation performance reports
- Donors see their own giving history once signed in
Find a charity that runs on DCC Cloud
Open the directory, pick a charity, and continue on its own portal.